Privacy Policy
Petroleum Engineers Association (PEA)
Privacy Policy
This Privacy Policy ("Policy") describes how Petroleum Engineers Association ("PEA", "we", "us", or "our") collects, uses, stores, and discloses personal information when you use our training courses, workshops, e-learning platforms, membership programmes, and related services (collectively, "Services") — whether accessed online or offline.
PEA is headquartered in Deoghar, Jharkhand, India, and serves professionals across more than 100 countries. This Policy applies to all individuals who interact with our Services globally, including visitors to our website (peassociations.com), registered learners, corporate clients, and event attendees.
By using our Services, you acknowledge that you have read and understood this Policy. If you do not agree, please refrain from using our Services.
• Primary: Digital Personal Data Protection (DPDP) Act, 2023 — India
• For EU/EEA residents: General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679
• For UK residents: UK GDPR and the Data Protection Act 2018
• Other applicable data protection laws based on your country of residence
• In case of conflict between this Policy and a signed contract, the contract terms shall prevail.
1. Who We Are
| Organisation | Petroleum Engineers Association (PEA) |
| Type | Oil & Gas Professional Training Company |
| Headquarters | Deoghar, Jharkhand, India |
| Website | peassociations.com |
| info@peassociations.com | |
| Phone | +91 6205464268 |
| Tax Registration | GSTIN: 20DIGPA7260B1Z1 |
| Certifications | ISO 9001:2015 | MSME Certified |
2. Information We Collect
We collect personal information in the following categories:
2.1 Information You Provide Directly
- Full name and professional title
- Company or employer name
- Business and personal email address
- Phone number
- Billing address and country of residence
- Country of citizenship (where required for certification purposes)
- Payment details (processed securely via third-party payment processors — see Section 6)
- Course enrolment and registration data
- Communications with us (inquiries, support requests, feedback)
2.2 Information Collected Automatically
- IP address and approximate geographic location
- Device type, operating system, and browser information
- Pages visited, time spent on pages, and navigation paths
- Referring URLs and search terms
- Cookie and tracking data (see Section 9)
2.3 Information from Third Parties
- LinkedIn profile data if you connect via LinkedIn or interact with our LinkedIn pages
- Payment verification data from payment processors
- Employer-provided data for corporate training arrangements
3. Legal Basis for Processing (GDPR / DPDP Compliance)
We process your personal data only when a valid legal basis exists. The applicable basis depends on how we are using your data:
| Contractual Necessity | Processing your enrolment, delivering training, issuing certificates, processing payments. |
| Legitimate Interests | Improving our services, fraud prevention, internal analytics, communicating relevant course updates to existing customers. |
| Consent | Sending marketing emails, newsletters, or promotional content to new contacts. You may withdraw consent at any time. |
| Legal Obligation | Complying with applicable laws, tax obligations, regulatory requirements, or court orders. |
For residents of the European Union or United Kingdom, you have the right to object to processing based on legitimate interests. See Section 8 for how to exercise your rights.
4. How We Use Your Information
PEA uses your personal information for the following purposes:
4.1 Service Delivery
- Enrol you in courses, workshops, and events you register for
- Deliver training content and learning materials
- Issue course completion certificates and transcripts
- Manage your membership and account
4.2 Payments & Transactions
- Process payments and issue invoices or receipts
- Handle refunds, disputes, or payment queries
- Verify payment authenticity and prevent fraud
4.3 Communications
- Respond to your inquiries and provide customer support
- Send transactional emails (booking confirmations, access credentials, reminders)
- Send marketing emails, newsletters, and promotions — only where you have consented or where permitted under applicable law
4.4 Business Operations
- Improve our courses, content, and overall service quality
- Conduct internal analytics and usage reporting
- Detect, investigate, and prevent fraud or unauthorised activity
- Comply with legal and regulatory obligations
- Facilitate business restructuring, mergers, or acquisitions
We do not use your personal data to make automated decisions that produce significant legal or similarly significant effects about you without human oversight.
5. Sharing & Disclosure of Your Information
PEA does not sell your personal information. We may share it only in the following limited circumstances:
| Service Providers | Trusted vendors who assist with payment processing, email delivery, IT infrastructure, analytics, and platform hosting. They are contractually bound to process data only on our instructions. |
| Instructors & Trainers | Relevant course instructors may receive your name and contact details to facilitate training delivery and assignment feedback. |
| Employers / Sponsors | If your employer or sponsor has arranged or funded your training, we may share enrolment status, attendance, and completion records with them upon request. |
| Legal Authorities | We may disclose information where required by law, court order, or regulatory authority — including India's data protection regulators, GDPR supervisory authorities, or equivalent bodies. |
| Business Transfers | In the event of a merger, acquisition, or sale of business assets, your data may be transferred to the successor entity, subject to equivalent privacy protections. |
| Aggregated Data | Non-personally identifiable, aggregated data may be shared or published for reporting, research, or promotional purposes (e.g., "2,000+ alumni across 100+ countries"). |
6. Payment Information
PEA does not directly store, process, or transmit raw credit or debit card numbers. All payment transactions are handled by trusted third-party payment processors (such as Razorpay, PayPal, or Stripe) that are certified to industry security standards (PCI-DSS compliant).
We retain only the transaction reference, amount, date, and outcome of each payment for accounting and dispute resolution purposes. Your full card details are never stored on our servers.
7. International Data Transfers
As a global training provider headquartered in India, your personal data may be transferred to, stored in, or processed in countries other than your country of residence. These countries may have different data protection laws.
Where we transfer personal data of EU or UK residents outside the European Economic Area or United Kingdom, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions issued by the European Commission where applicable
- Binding corporate arrangements with our service providers
For data of Indian residents, transfers are conducted in compliance with the DPDP Act 2023 and any cross-border transfer rules notified thereunder.
8. Your Privacy Rights
Depending on your country of residence, you may have the following rights regarding your personal data:
| Right to Access | Request a copy of the personal data we hold about you. |
| Right to Rectification | Ask us to correct inaccurate or incomplete data. |
| Right to Erasure | Request deletion of your data ("right to be forgotten"), subject to legal retention obligations. |
| Right to Restriction | Ask us to limit how we use your data in certain circumstances. |
| Right to Data Portability | Receive your data in a structured, machine-readable format (where technically feasible). |
| Right to Object | Object to processing based on legitimate interests or for direct marketing purposes. |
| Right to Withdraw Consent | Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing. |
| Right to Complain | Lodge a complaint with your local data protection authority. |
To exercise any of these rights, contact us at: info@peassociations.com. We will respond within 30 days (or within the timeframe required by applicable law). We may need to verify your identity before fulfilling your request.
• India: Data Protection Board of India (to be established under DPDP Act 2023)
• European Union: Your country's national Data Protection Authority (e.g., CNIL for France, BfDI for Germany)
• United Kingdom: Information Commissioner's Office (ICO) — ico.org.uk
9. Cookies & Tracking Technologies
Our website (peassociations.com) and platforms use cookies and similar tracking technologies. These include:
| Strictly Necessary | Required for the website to function (e.g., session management, login authentication). Cannot be disabled. |
| Analytics & Performance | Help us understand how visitors interact with our website (e.g., Google Analytics). Data is aggregated and anonymised where possible. |
| Marketing & Advertising | Used to serve relevant advertisements on third-party platforms (e.g., LinkedIn Insight Tag, Meta Pixel). These track your activity across websites. |
| Functional | Remember your preferences such as language, region, or login status to improve your experience. |
You can manage cookie preferences through your browser settings or a cookie consent banner on our website. Blocking certain cookies may affect the functionality of our Services.
10. Data Security
PEA implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These include:
- Secure HTTPS encryption for all data transmitted via our website
- Access controls limiting staff access to personal data on a need-to-know basis
- Regular security reviews and monitoring
- Contractual data security obligations on all third-party vendors
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, as required by applicable law.
You are responsible for maintaining the confidentiality of your account login credentials. Please notify us immediately at support@peassociations.com if you suspect any unauthorised access to your account.
11. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are:
| Course / Training Records | 7 years from the date of enrolment (for certification and audit purposes) |
| Financial / Payment Records | 7 years from the transaction date (as required under Indian tax law) |
| Marketing Contact Data | Until you opt out or withdraw consent, plus 1 year thereafter |
| Support Communications | 3 years from the date of last interaction |
| Website Analytics Data | 26 months (in line with Google Analytics default) |
| Account Data (inactive) | 3 years from last login, after which accounts may be deleted |
When data is no longer required, it is securely deleted or anonymised so it can no longer be associated with you.
12. Children & Minors
Our Services are intended for professional adults and are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.
If we become aware that personal data has been collected from a person under 18 without appropriate parental or guardian consent, we will take prompt steps to delete that information. If you believe we have inadvertently collected data about a minor, please contact us at info@peassociations.com.
13. Your Choices & Opt-Out Options
13.1 Marketing Emails
You may unsubscribe from our newsletter and promotional emails at any time by clicking the "Unsubscribe" link in any email or by contacting us at info@peassociations.com. Please allow up to 10 business days for your opt-out to take effect.
13.2 Updating Your Information
You may request corrections or updates to your personal information by contacting us at info@peassociations.com or support@peassociations.com.
13.3 Cookies
You can manage cookie preferences through your browser settings. See Section 9 for details on the types of cookies we use.
14. Official PEA Email Addresses
You may receive emails from PEA using the following official email addresses only. Do not open attachments or click links from emails claiming to be from PEA if they originate from any other domain.
| newsletter@peassociations.com | Course announcements, newsletters, and promotions |
| info@peassociations.com | General enquiries and primary contact |
| anamika@peassociations.com | Training coordination and programme queries |
| communication@peassociations.com | Event communications and updates |
| support@peassociations.com | Customer support and technical assistance |
15. Complaints & Dispute Resolution
If you have a concern or complaint about how we handle your personal data, please contact us first so we can attempt to resolve it:
Email: info@peassociations.com | Phone: +91 6205464268
We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If we are unable to resolve your complaint to your satisfaction, you may escalate it to the relevant data protection authority in your country (see Section 8).
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:
- Post the updated Policy on our website with a revised "Last Updated" date
- Send a notification email to registered users with active accounts
- Display a prominent notice on our website for a reasonable period
Your continued use of our Services after any changes take effect constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.
17. Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us at:
• Address: Deoghar, Jharkhand, India
• Email: info@peassociations.com
• Phone: +91 6205464268
• Website: peassociations.com
• GSTIN: 20DIGPA7260B1Z1
• Certifications: ISO 9001:2015 | MSME Certified
