Payment Terms
By enrolling in an
Online and/or blended learning course or purchasing any of our Services and
providing PEA with your payment information, you hereby agree to these payment
terms. To purchase any services or products offered by PEA through the
Services, you must have Internet access and a current valid accepted payment
method as indicated during the sign-up process ("Payment Method").
You agree to PEA, or its third-party payment provider, storing and accessing
your payment information. You also agree to pay the applicable fees for the
services or products you purchase through the PEA Services as they become due,
whether on a one-time, installment, or subscription basis. Fees may vary based
on your location, the type of Payment Method used, where your Payment Method
was issued, or other contractual arrangements. Your transaction with us may be
subject to foreign exchange fees or differences in prices, including because of
exchange rates. PEA does not support all payment methods, currencies, or
locations for payment and may vary such offerings from time to time.
Additionally, you understand and agree that not all promotions and pricing are
available to all Students, and that specific additional terms and conditions
(such as the Special Online and related educational Terms) may apply to certain
promotional programs, pricing, or geographic locations. You agree to use your
own valid Payment Method and not impersonate or otherwise use a Payment Method
to avoid regulatory restrictions.
Automatic Subscription-Based
Payments. BY SELECTING AN AUTOMATIC SUBSCRIPTION-BASED ENROLLMENT, YOU
EXPRESSLY AUTHORIZE PEA TO AUTOMATICALLY CHARGE THE APPLICABLE RECURRING
MONTHLY FEE AND ANY AND ALL APPLICABLE TAXES TO YOUR PAYMENT METHOD UNLESS AND
UNTIL YOU CANCEL, ARE REMOVED, OR GRADUATE OR COMPLETE THE PROGRAM. For any
Services or products that are provided on an automatic subscription basis,
unless otherwise specified during enrollment, your first monthly payment will
be charged to your Payment Method upon your purchase date. Upon completion of
your purchase, your access to the Online and/or blended learning course begins,
and so does the two (2) day refund period. For some Online and/or blended
learning courses, you may be provided access for a limited Online and/or
blended learning course preview period (Course Preview) and your first payment
will be scheduled for the date of the end of the Course Preview. At the time of
the first scheduled payment, your Payment Method will be charged and your
automatic-renewal subscription will start; as does the two (2) day refund
period at that time. You may not receive a notice from us that your two (2) day
refund period has ended or that the subscription-based payments have begun.
Your subscription will continue on a month-to-month basis with recurring
payments unless and until you cancel, are removed, or graduate or complete the
program. You agree to pay the then-current applicable monthly payment.
After the first month’s
automated subscription payment, for each subsequent month, the monthly fee will
automatically be billed on the monthly anniversary date of your initial credit
card charge date (Billing Date). For example, if you begin a paid subscription
on January 5th, you will be charged on the subsequent monthly anniversary of
your purchase date; therefore you would be billed January 5th for the first
month and your Billing Date will be the 5th of each subsequent month until you
cancel or are removed from the Online and/or blended learning course or
graduate. For certain months, your Billing Date may vary slightly if your
Billing Date does not have a corresponding date the following month for example
if the first charge was made on January 31st you will be billed on February
28th, and then on March 31st the following month. Failure to pay may result in
the termination of your subscription.
Pre-Orders for
Online and/or blended learning courses. If you elect to pre-order and secure a
subscription in an Online and/or blended learning course, you will be required
to provide your accurate Payment Method, however, your Payment Method will not
be charged at the time of the pre-order. Your Payment Method will only be
charged when the Online and/or blended learning course officially starts and
you receive access to the Online and/or blended learning course content and
associated services. Thereafter your Payment Method will be charged in
accordance with the terms that you selected at the time of your pre-order.
Bundled
Subscription Payments. If you elect to purchase access to an Online
and / or blended learning course in the form of a bundled offering, you
purchase a fixed, multi-month subscription access to the Online and / or
blended learning course at a discounted rate, and following the fixed,
multi-month term, you will revert to a monthly automatic subscription payment
method. Accordingly, there will be a one-time fee paid upfront for the fixed,
multi-month term access to the Online and / or blended learning course , and
following the end of the fixed, multi-month term, you will revert to a monthly
automatic renewal subscription payment method. Accordingly, each month
following the fixed, multi-month term, a monthly, non-discounted fee will
automatically be billed at the rate indicated on your initial payment check-out
page, the monthly anniversary date of your initial credit card charge date
(Billing Date). For more details see the Automated Subscription Based Payment
Section.
For Online and /
or blended learning course s purchased with a Bundled offering payment, upon
completion of your purchase your access to your Online and / or blended
learning course will begin, so does your two (2) day refund period. For some
Online and / or blended learning course s, following your enrolment, you may be
provided access to a Course Preview and your first payment will be scheduled
for the date of the end of the Course Preview. Following the Course Preview, at
the time of the first scheduled payment your Payment Method, will be charged
and your automatic-renewal subscription will start; as does the two (2) day
refund period at that time.
Personal
information collected by Company
Company collects
information in several ways. When you register for a course available with us,
we may ask for contact information such as your name, address, telephone number
and e-mail address, and for billing information. We may also ask you to
complete certain forms or surveys that gather information about you, your
academic background, business, profession, job and your opinions or comments.
Correspondence sent to us by you or by third parties about your activities,
including letters or emails, may be collected into a file specific to you.
Manual
Subscription Payments. If you elect to pay by manual monthly
subscription payment for an Online and / or blended learning course , you will
be required to make a payment each month in order to manually renew your
subscription and to maintain your access to the Online and / or blended
learning course . Your two (2) day refund period will start upon your payment
and access to the Online and / or blended learning course . In the event that
you fail to manually renew your monthly subscription payment, your access to
the Online and / or blended learning course will end at the end of the monthly
period for which you have paid. If you terminate your manual subscription and
re-enroll for the same Online and / or blended learning course , you will gain
access to the Online and / or blended learning course and be provided a two (2)
day refund period, provided however, Students are only entitled to one refund
per Online and / or blended learning course .
Term-Based
Payments.. For Online and /
or blended learning course s that are provided on a fixed-term basis there will
be a one-time fee set forth on the applicable Online and / or blended learning
course information and enrollment page. Payments will be in a one-time,
flat-fee which is paid upfront. Your 7-day refund period will comment upon your
date of purchase for the Online and / or blended learning course.
CANCELLATION &
REFUND POLICY
Cancelling your
automatic monthly subscription. Your automatic monthly renewal subscription
will continue unless and until you graduate, or complete the program, cancel
your subscription, or we terminate it. You may cancel your automatic
subscription at any time by going to Subscription & Billing setting found
in your account Settings, then click Cancel on your active enrollment and
confirming your cancellation request with an Enrollment Advisor via phone (India
only) or online chat.
You must cancel
your automatic monthly subscription the day before your next billing date
occurs in order to avoid being billed for the next periods monthly fee. If you
choose to cancel your automatic monthly subscription from an Online and / or
blended learning course , you will continue to have full access to the Online
and / or blended learning course until the end of the current period. There is
no refund for the remaining period of the month in which you cancelled.
Following your subscription cancellation you will continue to have limited
access to the Online and / or blended learning course materials. If you cancel
your subscription during a free trial, you may lose access to the Classroom
immediately upon cancellation, and may not be eligible for Static Access.
When you graduate
or complete the program from an Online and / or blended learning course before
your next Billing Date, you will not be billed for the next periods monthly
fee. After graduation or complete the program, you will continue to have
limited access to the Online and / or blended learning course materials.
For Cancellation
terms for Pre-Order, Bundled Subscriptions, Manual Subscriptions, Term-Based
payment models and Free Trials, please see the applicable section below.
Cancellation terms
for Pre-Orders for Subscriptions: You may cancel your pre-order subscription at any
time during the pre-order period, that is, any time prior to the date on which
your Payment Method is charged. Thereafter, you will have the cancellation and
refund terms associated with the type of subscription model you have ordered
(automatic monthly renewal, bundled offering, manual renewal or term-based),
please see the appropriate section herein.
Cancellation Terms
for Bundled offering. For a
Bundled offering payment model, you will be provided the two (2) day
cancellation and refund period within which to cancel your purchase. Following
the two (2) day refund period, there will be no further refunds, including no
partial refunds, for termination during the fixed, multi-month term, or during
any monthly automatic subscription periods following the initial fixed,
multi-month term. For information on how to cancel your monthly automatic
subscription period, please see the Cancelling your automatic subscription
Section above.
Cancellation terms
for Manual Monthly Subscriptions. You will be provided the two (2) day cancellation
and refund period within which to cancel your manual monthly purchase.
Following the two (2) day refund period, there will be no further refunds. In
order to cancel and request a refund go to the Subscription & Billing
setting found in your account Settings, click Cancel on your active enrollment
and confirm your cancellation request with an Enrollment Advisor via phone
(India only) or online chat. Please note that Students are only entitled to one
refund per Online and / or blended learning course.
Cancellation terms
for Term-based payments. Except as otherwise required by law or subject to
contractual obligations, Users enrolling in term-based offerings have two (2)
days from the first date the Online and / or blended learning course . To
cancel and request a full refund go to the Subscription & Billing setting
found in your account Setting, Click on your active enrollment and confirm your
cancellation request with an Enrollment Advisor via phone (India only) or
online chat. Fees paid for such programs are thereafter non-refundable for that
Term.
Following your
request to cancel via your settings, you may receive an email from PEA in order
to obtain information and feedback relating to your request, so that PEA can
better understand its customers needs and preferences, and/or you may also be
asked to participate in a call with an PEA representative for similar purposes.
Notwithstanding such communications, the date of your original cancellation
request will serve as the date for calculating your refund eligibility;
additionally, you will not be required to engage in such communications in
order to complete your cancellation.
Refunds: Other than stated above for each form of enrollment or payment method, you hereby acknowledge and agree that PEA will not offer refunds on any fees and charges related to your purchase of any products or Services. This includes any partially used or unused periods for which you have already paid, regardless of whether it is a subscription, bundled, manual subscription or one-time term payment method. We do not guarantee refunds for lack of usage or dissatisfaction. For subscription-based enrollments, upon the termination of your subscription whether by disenrollment or graduation or completion of program you will not be charged for future monthly fees. However, you will not be issued a refund for the most recently (or any previously) charged fees. In addition, if you cancel your subscription, and subsequently re-enroll for an Online and / or blended learning course , you will not be entitled to an additional two (2) day refund period, only one refund is permitted per Student per Online and / or blended learning course . If you purchase any Online and / or blended learning course or Service through a mobile purchase or third-party marketplace (e.g., in-app purchases through the Apple App Store, Android App Store or purchases made through certain alternative payment services), the refund policy applicable to that third-party marketplace will apply, unless otherwise explicitly stated by PEA. Except as otherwise explicitly stated by PEA, the third-party marketplace will be solely responsible for making refunds under its refund policy, and PEA will have no refund obligations. PEA disclaims any responsibility or liability related to any third-party marketplace's refund policy or the third party's compliance or noncompliance with such policy. Special refund terms may apply if you enroll under a free trial offer, for example, if you sign up for a bundle offer that includes a discount of one month, you may be eligible for a refund for two days after purchase. If however, you purchase a monthly subscription with a free trial, you will not be eligible for a refund.
After Your Payment, if PEA Will shared documents & Software with you, then that Case amount will be nonrefundable.
Price Changes. We reserve the right to
modify, terminate, or otherwise amend the fees and features associated with
your subscription. If we notify you in advance of at least fifteen (15) days,
your continued use of PEA and the Online and / or blended learning course after
the changes have been made will constitute your acceptance of the changes. If
you do not wish to continue subscribing with the new fees or features, you may
terminate your subscription by cancelling at any time. If you accept the new
subscription, its terms and conditions with these Terms will apply for all
future months.
Taxes. When you purchase any
Online and / or blended learning course or other Service or product from PEA,
you agree to pay not only the applicable fee, but also all applicable sales,
use, value added, transaction taxes, or other government-required fees and
charges that PEA determines it is required to collect (taxes). Please note that
PEA will calculate the Estimated Taxes at checkout and that, upon confirmation,
you may be responsible for a different total. All applicable taxes are
calculated based on the billing information you provide us at the time of
purchase. You hereby authorize PEA to modify and charge any Taxes owed by you
upon confirming the tax rate. Please also note that where GST / VAT collection
is required, if any, GST/ VAT will be calculated and added at checkout. You
hereby agree to indemnify and hold PEA harmless against any and all claims by
any tax authority for any underpayment of any Taxes, including, without
limitation, GST/VAT, and any related penalties and/or interest.
Credit Card
Billing. Credit card
payments are processed by our third-party payment processor(s). By agreeing to
this Terms of Use, you agree to be bound by Third Party Payment Processor(s)
Terms of Service as applicable. Any breach of those terms will be treated as a
breach of these Terms. If you have selected a subscription-based enrollment or
implemented an installment plan, your credit card will be automatically be
charged monthly for the cost of the Online and / or blended learning course and
any applicable taxes. If you have selected a subscription-based enrollment or
implemented an installment plan, you will be automatically charged to the
Payment Method for the cost of the Online and / or blended learning course and
any applicable taxes. If any fee is not paid in a timely manner, or our
processors are unable to process your transaction using the credit card
information provided, we reserve the right to terminate your account or suspend
or terminate your access to the Online and / or blended learning course as we
deem appropriate. If your payment details change, your card provider may
provide us with updated card details and you agree to our collection of such
details. We may use these new details in order to help prevent any interruption
to the Services. If you would like to use a different payment method or if
there is a change in payment method, please visit your account settings to
update your billing information.